Food Delivery Agent App
We built a feature-rich mobile application for a US-based food delivery brand's agent network — helping drivers fulfill orders faster, track routes efficiently, and automate 70% of daily operational tasks.
+8%
Rise in Sales
70%
Task Automation
The Challenge
Our client is a US-based specialty bakery and food delivery company that operates a fleet of delivery agents serving customers across multiple cities. With rapidly growing order volumes, the client needed a dedicated mobile app that would help their delivery team manage daily schedules, navigate efficiently, and track order fulfillment in real time. The existing process relied heavily on phone calls and manual tracking — creating bottlenecks at scale.
What We Did
We designed and developed a cross-platform mobile application using React Native, supporting both iOS and Android from a single codebase. The app integrates Mapbox for precise turn-by-turn navigation and live route optimization. Delivery agents can view their full order queue, accept or reject deliveries, update status in real time, and communicate with customers directly from within the app. Automated task assignment and push notification systems reduced dispatcher workload by 70%.
"The app transformed how the delivery team operates. Agents no longer need to coordinate via phone — everything from route planning to order status updates happens inside the app. The result was a measurable 8% rise in overall sales, driven by faster deliveries and improved customer satisfaction ratings."
Key Features Delivered
The capabilities that drove measurable results for the client
Real-Time Order Management: Agents see their full delivery queue in real time, with automatic priority sorting and live updates from the dispatch team built directly into the app.
Mapbox Navigation Integration: Turn-by-turn navigation powered by Mapbox ensures agents always take the fastest route — factoring in traffic, distance, and multiple stop optimization.
Automated Task Assignment: Our system automatically assigns orders to the nearest available agent based on location and capacity, removing the need for manual dispatcher coordination.
In-App Customer Communication: Agents can send delivery status updates and communicate directly with customers through the app — reducing missed deliveries and improving satisfaction scores.
Performance Dashboard: Each agent has a personal performance dashboard showing completed orders, delivery times, and earnings — driving accountability and motivation across the team.
Offline Mode Support: The app functions even without an active connection, queuing actions locally and syncing automatically when connectivity is restored — essential for low-signal areas.
Technology Stack
The tools and platforms that powered this solution
Android
iOS
Mapbox
React NativeResults That Speak
Measurable impact delivered for the client
+8%
Rise in Sales
70%
Task Automation